Privacy Policy
How EliteClash collects, uses, and protects your personal information.
Last updated: 25 May 2026
This Privacy Policy describes how EliteClash ("we", "us", or "our"), operated by EliteClash Pty Ltd (ABN 12 345 678 901), Level 12, 1 Market Street, Sydney NSW 2000, Australia, collects, uses, and shares information about you when you visit and use our website at eliteclash.pro (the "Site").
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you:
- Subscribe to our newsletter (email address, name)
- Submit a contact form (name, email address, message content, subject)
- Register a team for a tournament (team name, contact details, player information)
- Submit a game review or contribute content (name, email, gaming credentials)
- Apply for a writing or editorial position (name, email, portfolio, CV)
1.2 Information Collected Automatically
When you visit the Site, we automatically collect certain technical information, including:
- IP address and approximate geographic location (country/state level)
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URL (the page that directed you to our Site)
- Device type (desktop, mobile, tablet)
- Cookie identifiers (see our Cookie Policy for details)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver our newsletter and editorial content to subscribers
- To respond to enquiries, review submissions, and tournament registrations
- To improve the Site's content, structure, and user experience
- To analyse traffic patterns and understand our audience
- To detect and prevent fraudulent or abusive activity
- To comply with our legal obligations under Australian law
- To communicate updates about tournaments, events, and editorial changes
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: where you have given us explicit consent (e.g., newsletter subscription, cookie acceptance)
- Legitimate interests: to operate and improve our Site and services, provided these interests are not overridden by your rights
- Legal obligation: where processing is necessary to comply with applicable Australian laws
- Contract: where processing is necessary to fulfil a commitment we have made to you (e.g., tournament registration)
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: trusted third-party vendors who assist us in operating the Site (e.g., email delivery services, analytics providers), bound by confidentiality obligations
- Tournament partners: where you have registered for an event co-organised with a partner organisation, and only to the extent necessary for event administration
- Legal authorities: where required by Australian law, court order, or to protect the rights and safety of EliteClash and its users
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Newsletter subscriber data: retained until you unsubscribe, plus 30 days for processing
- Contact form submissions: retained for 12 months from the date of submission
- Tournament registration data: retained for 3 years for record-keeping purposes
- Analytics data: retained in aggregated, anonymised form indefinitely
6. Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent for processing where consent is the legal basis
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
To exercise any of these rights, please contact us at [email protected] or via our Contact page. We will respond within 30 days.
7. Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Cookies
We use cookies and similar tracking technologies on the Site. For detailed information about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.
9. Third-Party Links
The Site may contain links to third-party websites, including game developer sites, streaming platforms, and esports organisations. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.
10. Children's Privacy
The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify subscribers of material changes via email and post the updated policy on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
- Email: [email protected]
- Post: Privacy Officer, EliteClash Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
- Phone: +61 2 9000 1234 (Mon–Fri, 9am–5pm AEST)